RÉSUMÉ

Key Skills

Mission

I am looking for a company who wants help to successfully bring their software products to emerging markets and who is ready to define and implement a go to market strategy from the ground up, if needed, to do so.

  • Complex Negotiations & Sales Cycles
  • Business & Partner Development
  • Forecasting & Market Analytics
  • Sales Engineering and Support
  • Solution Selling
  • Territory Startup & Turnaround
  • Enterprise Software Expert
  • Key Account Management
  • Management of Multimillion Dollar Pipelines

Value

Offered

  • Eighteen years of experience in enterprise software organizations on both technical and sales sides
  • Twelve years of experience in international sales roles
  • Have exceeded sales targets 10 of last 12 years
  • Helped to grow regional revenues more than 2000% in last 12 years
  • Specialized skills in voice, speech, contact center, imaging, biometrics, medical, and self-service technologies both on sales and technical ends
  • Strong  knowledge of local cultures and go to market strategies in many regions in Eastern Europe, Middle East, Africa, North and South America
  • Highly effective relationship builder, channel developer, negotiator and sales strategist.

Representative Clients

Work

experience
 

GENESYS TELECOM LABS            Prague, Czech Republic

 

Channel Partner and Presales Manager                                      (2013-Present)

​   Manage all channel partner relationships in the Middle East:

 

  • Rolled out new partner program in more than a decade to all partners in the Middle East
  • Handle assessment and onboarding of all new partners
  • Handle ongoing performance evaluation and development of existing partners.

   Manage team of 6 Presales Solution Engineers in the CEE and ME regions:



  • Handle target assignments, MBO's, personal development of presale solution engineers

  • Handle implementation of strategic corporate initiatives in the region.

  • Handle sales development in strategic accounts and regions.

Banking


  • HSBC, Russia
  • Yapi Kredi, Turkey
  • ABSA, South Africa
  • Isbank, Turkey

Telecom



  • Vodafone ZA, TR, EG, GR, RO
  • Polkomtel, Poland
  • Turkcell, Turkey
  • Kazakh Telecom, Kazakhstan

Government



  • SARS, South Africa
  • Igdas, Turkey
  • World Blind Union Africa
  • ISKI, Turkey

NUANCE COMMUNICATIONS     Prague, Czech Republic

 

Regional Manager Eastern Mediterranean           (2011-2012)

Country Manager Turkey                                            (2010-2011)

  • Received Customer Innovation Award for selling largest account ever in the region
  • Grew revenues 400% over 3 years
  • In 20 countries, managed Medical, Imaging, Contact Center, and Embedded/Mobile lines of business
  • Sold first large deals in the region in banks, telcos, and government
  • Launched 6 new strategic partnerships
  • Managed integration of 4 acquisitions and mergers in the region
  • Opened new markets in 5 countries
  • Launched retail products for first time in the region

GENESYS TELECOM LABS           Prague, Czech Republic​

                                                              San Francisco,California

 

Country Manager Turkey                                              (2007-2010) 

Key Accounts Business Development Manager    (2006-2007)
Senior Sales Engineer                                                      (2000-2006)

Senior Consultant                                                            (1998-2000)

Consultant                                                                          (1997-1998)
Field Operations Technician                                         (1996-1997)

  • Awarded Sales Performer of the Year award 2009
  • Awarded Sales Engineer of the Year award twice.
  • Achieved President’s Club award 9 out of 10 years for exceeding sales targets.
  • Successfully worked with more than 100 contact centers around the world to achieve sales and technical development goals.
CTI / UNIX Administrator                                              (1994-1996)
Help Desk Technician                                                     (1994)
 
  • Rose quickly from the role of a help desk technician to an Unix Administrator, programmer, and contact center applications expert within the R&D group

TELETECH TELESERVICES            Denver, Colorado

Awards

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Languages

English:       Fluent

Czech:          Intermediate

Spanish:      Intermediate

Russian:      Familiar

2010 - present

2010 - present

Education

FORT LEWIS COLLEGE                   Durango, Colorado

Major: Computer Science

Minor: Music